Bay Diagnostics Group

From the Bays

Truth, observations, and straight talk from inside the service department.

Your Best Tech
2026-09-06 14:00   Your Best Technician Might Be Closer To Leaving Than You Think     What we're hearing   The technician everyone depends on is often the last person management expects to lose. They're product...
Dispatch & Production
2026-09-06 13:50   Your Dispatch System Might Be Costing You More Than You Think   What we're hearing   Technicians don't always complain about dispatch. They just work around it. A job comes in. It sits. A te...
Techs & Truth
2026-09-06 13:41   Your Technicians May Not Be Telling You The Truth   What we’re hearing   A technician says everything is fine. The shop is busy. The numbers look okay. Nobody is complaining. But that doesn't...
Techs & Competition
2026-09-06 09:30   Technicians Are Leaving And Going Mobil.   Technicians Are Thinking About Going Mobile   What we’re hearing   After years in dealership service and through the conversations happening around ...

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